SHIPPING METHODS
At Compañía Fantástica, we offer three delivery methods: home delivery, delivery to a SEUR Pick Up store, and delivery to our Madrid store.
*Notice: Free shipping is not available during outlet sales and discount periods.
**If no one is available at the delivery address, our courier service will deliver the package to a nearby SEUR Pick Up store. If the customer does not collect the package from the store within 7 days, it will be returned to our warehouse. In this case, the customer may request a refund for the order minus the shipping costs.
| SHIPPING METHODS |
ZONE | COST |
|---|---|---|
| Home Delivery | Available worldwide | Depending on the area, see the table below |
| Madrid Store Pickup | Available for deliveries in Madrid |
Free |
DELIVERY TIMES AND COSTS
| DESTINATION | COSTS | DELIVERY TIME |
|---|---|---|
| Madrid Store |
Free | 2/4 days |
| Mainland Spain | 3,99€. Free from 70€ | 2/4 days |
| Balearic Islands | 6,99€. Free from 70€ | 2/4 days |
| Ceuta and Melilla | 29,99€ | 5/10 days |
| Canary Islands | 29,99€ | 3/6 days |
| Mainlands Portugal | 4,99€. Free from 70€ | 5/10 days |
| Portugal Islands | 29,99€ | 3/6 days |
| Italy | 7,99€. Free from 70€ | 3/6 days |
| Belgium and France | 11,99€. Free from 70€ | 3/6 days |
| United Kingdom | 49,99€ | 5/10 days |
| Chipre | 39,99€ | 5/10 days |
| Germany, Ireland, Luxembourg, the Netherlands, Slovakia, Slovenia, the Czech Republic, Sweden, and Estonia. | 14,99€. Free from 150€ | 3/6 days |
| Rest of Europe | 24,99€ | 5/10 days |
| North America | 34,99€ | 3/6 days |
| Rest of the world | 98,99€ | 15/20 days |
Orders will be dispatched on working days, i.e. Monday to Friday. If you place your order on a public holiday or weekend, we will start processing your order on the next working day.
ADDITIONAL FEES AND TAXES
All orders placed in the Canary Islands, Ceuta and Melilla, Andorra, United Kingdom, Gibraltar and non-EU countries in European territory may be subject to additional taxes and customs duties as each area or country has its own legislation and trade treaties.
As these costs are variable and impossible to predict, Compañía Fantástica accepts no responsibility for additional customs duties charged on products purchased through our online store.
If you have any queries, please contact our Customer Service Team.
